Main tasks:
Day to day management of the Exchange infrastructure (On-Prem/Hybrid).
Act as the primary Subject Matter Expert and technical point of responsibility for Email (MS Exchange).
Lead the improvement of all related service components.
Commit to delivering the objectives for project activities that were assigned during the PI Planning.
Maintain system documentation. Support procedures and rota/cover arrangements with actively managed preventative upgrade cycles.
Develop your capability as the Subject Matter Expert to configure and maintain the On Prem/Online Exchange service from a service administration perspective including configuration, improvement and scheduled maintenance.
Carry out a programme of daily/weekly/monthly checks and develop approaches to improve, streamline and automate the health status of the environment.
Considerable experience of the design, implementation, administration and maintenance of MS Exchange and Microsoft 365.
Required qualifications:
Experience of relevant administration including Configuration, SMTP Mail Routing, MX Records, Content Filtering, Quarantine Management, security investigations, Data Subject Access Requests.
Experience of providing high demand/mission critical systems on a 24x7 basis.
Knowledge of Service Management disciplines engagement, design, delivery and maintenance lifecycles in a high technology or IT services domain.
5+ years experience in Microsoft exchange 2010/2013/2016/2019/Online Server
Extensive knowledge of exchange migration (From on-prem to on-prem, from on-prem to cloud)
General understanding of networking (load balancing, firewall)
Experience with large Exchange and/or Active Directory multi-tenant deployments
Advanced Scripting/Powershell experience
Ability to troubleshoot in complex environments and quickly identify root cause
Excellent written & verbal skills in English (C1) .
Excellent written and oral communications skills.
Good analytical and problem solving skills.
Solutions oriented mind.
Team player with strong communication skills.
Able to quickly assimilate procedures.
Able to work well under pressure.
Comfortable in international and multicultural working environment.
Punctual, meticulous and reliable.
Desired qualifications:
Knowledge of/or experience in ITIL environment.
Microsoft certifications, including MSCE, etc.
Previous experience with Mobile Device Management solutions is an asset
Previous experience with SQL
Experience with Proofpoint solutions is an asset
Experience with Active Directory design and implementation
Knowledge of French is an asset
Attention to detail
Good problem-solving skills
College degree or 5+ years'' experience in complex IT environments
Proven experience with Microsoft Exchange
Knowledge of Splunk is an asset
Knowledge of Agile and Safe methodology is an asset
Working Conditions:
Work shifts of 8 hours covering the time range between 07h00 and 20h00 from Monday to Friday with some flexibility required when overtime is exceptionally needed.
Possible locations:
- Brussels/Luxemburg
OR
- Another EU County: possibility to work in remote in full time (only from an EU Country) without having to come (in Belgium/ Luxembourg) on a regular basis .