Requirements: English
Company: TN Italy
Region: veneto, italia , Veneto
Job Title: Custody - Client Services SpecialistCorporate Title: AVPLocation: So PauloOverviewClient Service is responsible for retaining, growing, and developing strategic client relationships for a portfolio of (country, regional, or global) clients for which they have primary service coverage responsibility, in line with applicable internal policies and external legal/regulatory frameworks. Work includes:Facilitating interactions with new and existing clientsLiaising with clients and supporting their account-related queriesBuilding relationships and operations where neededEnsuring adherence to internal policies and external legal/regulatory frameworksWhat We Offer YouA diverse and inclusive environment that embraces change, innovation, and collaboration.A hybrid working model, allowing for in-office / work from home flexibilityEmployee Resource Groups support an inclusive workplace for everyone and promote community engagementWhat Youll DoJoin as an Assistant Vice President (AVP) in the Custody Services team, managing key client relationships and ensuring the delivery of post-trade services in the Brazilian market, focusing on regulatory compliance and non-resident investor account structures.Serve as a senior point of contact for strategic custody clientsOversee daily operational processes including settlement, corporate actions, and income processingEnsure compliance with local and global regulations, including Joint Resolution CVM n 13Support onboarding and servicing of non-resident investor accountsCollaborate with internal departments to address client needs and resolve complex issuesMonitor service level agreements and operational KPIsIdentify and implement process improvements to enhance client experienceGuide and share knowledge with junior team members to promote service excellenceSkills Youll NeedBachelors degree in Business, Finance, Economics, or related fieldMinimum 5 years experience in securities services or custody operationsDeep knowledge of the Brazilian financial market and custody practicesUnderstanding of regulatory requirements for non-resident investors under Joint Resolution CVM n 13Strong problem-solving, communication, and relationship management skillsAbility to manage multiple priorities and coordinate across teamsFluency in Portuguese and English; Spanish is a plusPreferred ExperienceExperience in global custody or sub-custody environmentsFamiliarity with platforms such as SWIFT, TCS BaNCS, GSP, or MurexExpectationsEmployees are expected to work in the Brazil office with a hybrid schedule of 3 days per week, in accordance with the Banks policy. Deutsche Bank provides accommodations for candidates and employees with verified needs based on disability or religion.Deutsche Bank Values & DiversityWe value talent across all cultures, backgrounds, and identities, fostering an environment where everyone can be authentic and belong. We are committed to diversity and inclusion and are an Equal Opportunity Employer.#J-18808-Ljbffr