Adecco Italia s.p.a. is looking for a Queue Flow Management Assistant
The profile will be working in Crotone or Udine and will be responsible for the following tasks under the supervision of the Line manager:
-Develop and maintain updated paper or electronic filing systems;
-Provide to applicants a response on the queries received regarding the progress of cases and support the follow-up of complex queries regarding asylum procedures;
-Monitor the flow for asylum applicants, ensuring that appointments are respected, only applicants are in the interview area and that visitors have permission to enter the interview area;
-Ensure that experts conducting registrations, interviews and other activities in the operating area are informed about the presence of the invited applicants and activities can start on time;
-Monitor the progress of activities, facilitating the needs of applicants and making sure that they are present so that all steps of the procedure run smoothly;
-Provide general administrative support and assistance when needed;
-Perform any other duties in the interest of the service.
Essential
1.A secondary education attested by a diploma (EQF 4 or equivalent) and appropriate professional experience.
2.Previous professional experience in similar tasks of at least 1 year.
3.Possess a thorough knowledge of MS Office.
4.Possess fluent level of Italian and English (oral and written).
Advantageous
1.Post-secondary education of at least two years in a related field (EQF 5 or equivalent)
2.Previous experience within an international and multicultural environment
Responsabilità:
Request availability for a fixed-term contract until 31.08.2025 (renewable)
Gross monthy salary 2911€ (B3)
Duty Stations: Territorial Commission of Crotone or Udine
Data inizio prevista: 03/06/2025
Categoria Professionale: Amministrazione Pubblica
Settore: PUBBLICA AMMINISTRAZIONE
Città: Roma (Roma)
Istruzione:
Conoscenze linguistiche:
Competenze richieste:
Patenti:
Disponibilità oraria:
I candidati, nel rispetto del D.lgs. 198/2006, D.lgs 215/2003 e D.lgs 216/2003, sono invitati a leggere l''informativa sulla privacy consultabile sotto il form di richiesta dati della pagina di candidatura (Regolamento UE n. 2016/679).
ATTENZIONE: Abbiamo rilevato la presenza in rete di molti annunci falsi; prendi visione dei nostri consigli per riconoscere i tentativi di truffa sulla pagina dedicata al phishing su adecco.it.
Adecco Italia S.p.A. (Aut. Min. Prot. N.1100-SG del 26.11.2004).