We are in Business for People, empowering people in service organizations with innovative Enterprise and Business software solutions. Weve innovated and taken a new approach to delivering ERP that works for people. Self-driving, adaptive and intuitive software that is changing the way people work. Our solutions empower people and deliver a better people experience so people can spend time on meaningful high value work they live for.
Read more on our website about how we transform work and how people feel about it, so our customers and their people can thrive.
Job Description
Provide assistance and support to our customers using Unit4 Time Expenses.
Handle daily inquiries from customers through our customer portal.
Troubleshoot and identify root causes of issues that arise.
Offer advice and guidance to ensure optimal use of our solutions.
Qualifications
What we are looking for
Service-oriented and able to listen and communicate clearly in fluent Norwegian and English .
Experience in customer service and support.
Strong technical understanding and troubleshooting skills.
Curious and enjoys solving various problems.
Ability to handle multiple tasks simultaneously in a busy environment.
Strong desire to have satisfied customers and go the extra mile to achieve it.
Structured, solution-oriented, and values good documentation and routines.
Interest in general IT, preferably with knowledge of travel and time management.
Experience with Unit4 TE or similar solutions is a plus, but not required.
Knowledge of how databases work, and familiarity with SQL and APIs is highly beneficial.
Additional Information
Join Unit4 and be part of one of the most exciting journeys in the cloud ERP software space. Were a fast-paced, high-growth, people-centric company, delivering enterprise software for a great people experience, and offering our own people a host of benefits and development opportunities. Grow with us At Unit4, we offer: