Requirements: English
Company: Camarade
Region: Brussels , Brussels
Key Responsibilities
OCM
- Work in close partnership with Global OCM Stream lead and country / center OCM lead respectively to review, align and act on all identified OCM activities
- Participate in all country-level OCM activities and take the initiative regarding stakeholder interaction and communication requirements
- Confirm stakeholders for the country and assist with appropriate engagement, communication, actions, etc.
- Provide input and engage with local business for impact analysis
- Escalate issues to Country Project Lead and/or Global OCM Lead
- Utilize global OCM toolkit to prepare and execute local OCM plan and activities
- Resourcing for OCM activities: establish internal Change agents for the country / locations
- Prepare and deliver communications to respective audiences
- Support process mapping work
- Support interaction/cross impact with other initiatives Including joint communication planning
- Manage translation and approval processes as and when required
- Produce OCM deliverables and obtain sign-off as required
Training
- Prepare country / location training plans
- Modify and develop training materials
- Coordinate review and approval of training materials
- Resource and train business trainers as needed
- Plan and facilitate user training
- Translate or coordinate translations as needed
- Produce country deliverables (e.g., job aides, multi-media, etc.)
Key Requirements / Core Capabilities
- Fluency in native language of country
- Good OCM foundational knowledge
- Excellent communication and training skills
- Strong problem-solving skills
- Understanding of the HCM system environment
- Ability to manage country-level risks, issues, and dependencies across the business in support of the country rollout
- Strong negotiation, influencing and diplomacy skills to support the Program in achieving its objectives
Key Interactions
- Global OCM Lead
- Country Project Lead
- Country / location stakeholders
- SMEs payroll, time and attendance, HR Tech, etc.