Requirements: English
Company: Massage Envy
Region: South Windsor, Estados Unidos
ResponsibilitiesAs a front desk associate at this Massage Envy franchised location,* essential responsibilities revolve around providing excellent services to members and guests. These include:- Answering phone calls.- Setting and checking members and guests in and out for appointments.- Greeting members and guests upon arrival.- Promoting the Wellness Program.- Re-engaging inactive members.- Keeping management apprised of member concerns and following managers policies, procedures and direction.- Accepting constructive criticism in a positive manner and using it as a learning tool.- Upholding the Massage Envy brands core values of optimism, gratitude, excellence, consistency and empathy.- Staying updated on retail products and promotions.- Recognizing and supporting team goals and creating and maintaining positive relationships with team members.**Qualifications**Qualified candidates will:**Education, Skills and Training**:- Have a high school diploma or equivalent (GED).- Possess basic math and cash handling experience.- Have strong phone and computer skills.- Have previous customer service experience (preferred).- Be able to prioritize and perform multiple tasks.- Work cohesively with others in a fun and fast-paced environment.- Possess general knowledge of massage and esthetic services and modalities.**Communications and Personal Interactions**:- Have a strong customer service orientation and be able to communicate effectively with members and guests, prospective clients, vendors, and the franchised locations management and team.- Maintain client confidentiality.