Senior Research Manager

Rotterdam , South Holland, Netherlands

Type: n/a

Category: Research & Academia

Requirements: English
Company: Toluna
Region: Rotterdam , South Holland

About us:

Toluna is the global research and insights leader that enables businesses to make smarter, data-driven decisions faster. For 25 years, we have partnered with the worlds leading brands, delivering transformative impact through our advanced technology platform, comprehensive solution portfolio, expansive global first-party panel, and world-class team of leading research experts. Since 2019, weve made significant investments in artificial intelligence to enhance automation, accelerate insight delivery, and unlock deeper understanding at scale. With 40+ offices worldwide, Toluna operates in 70+ countries, redefining the future of insights. Learn more at www.tolunacorporate.com

Introduction:

As a Senior Research Manager, you will be exposed to all facets of the research world. You will be the primary contact person to our clients, act as a subject matter expert and advise them how studies should be run, and how the results are going to help them to further growth their business. Internally, you will be one of the key advisors to Client Directors and peer Senior Research Managers at setting the gold standard of projects at MetrixLab (part of Toluna Group), and mentor junior researchers on the dos and donts.

The candidate should have at least 8 years of experience of working in (quantitative) market research. While line management experience is not a requirement, you have robust experience of coaching junior researchers on project deliverables. You should also have excellent analytical skills, experience of tackling clients business questions via market research studies, and robust experience in presenting findings to clients. Fluency in Dutch is a significant advantage and fluency in another language is an advantage.

Responsibilities:

• Project leadership: You are the primary contact person of specific client teams and the lead researcher of your projects. You lead the design and execution to meet complex needs and conduct analysis on high-complexity projects and develop strategic, clear, and engaging client presentations. And ensuring high efficiency & quality in the internal workings & execution of studies.
• Clients leadership: You build, own and grow client relationship and lead all client communications (from a research perspective), co-leading with commercial directors to manage any issues that may arise. You will have an understanding of the client business issues and can see the bigger picture and be able to design and structure a research project to tackle the client business issues.
• Team leadership: You play an active role in guiding and developing more junior team members. You provide strong guidance on project execution, analysis techniques and final report design/structure/storytelling, and provides sign-off on their deliverables.
• Expertise: You are recognized as a research expert and demonstrate outstanding understanding of consumer insights in the field of product innovation, brand and advertising

Your Profile:

• 8+ years experience in quantitative market research, ideally also on agency side.
• Experience leading and managing (large) project teams.
• Experience with tackling clients business questions and presenting findings to clients.
• Deep research know-hows and excellent analytical and story-telling skills.
• Proven expertise in the field of product innovation, brand and/or advertising.
• Experience with coaching and mentoring junior researchers on project deliverables.
• A can-do attitude.
• Proficiency in Dutch is a significant advantage; proficiency in another language is an advantage.
• Someone who enjoys working in a fast-growing agency with a bright future ahead.
• A team player who enjoys collaborating with others.
• Excited about working across a host of different research solutions, across various clients and categories.
• Someone who is passionate about driving growth and success through his/her work.

Our Values:

Acting with Ownership- Demonstrating individual accountability

Bringing a forward mindset- Being action-oriented, bold and entrepreneurial

Collaborating with Curiosity- Exhibiting teamwork through togetherness

Discussing openly, committing jointly- Sharing your views openly

Embracing empathy- Being egoless & caring

What we Offer:

At Toluna, were all about creating a welcoming, diverse workplace where everyone can thrive. We offer competitive pay, great benefits, and plenty of opportunities to grow within our global team. Inclusion and respect are at the heart of what we do. Our community connects over 72 million peopl

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